Terms & Conditions

Terms & Conditions

Convenient, Easy, and Hassle-Free

At WaqtBachao.pk, we prioritize enhancing your shopping experience. Our goal is to ensure you are completely satisfied with your purchase, and we strive to deliver the best products possible. If you are not satisfied for any reason, you may return your item for an exchange or refund using the following process:

Returns Policy

You can return or exchange any product if it is incorrect, incomplete, defective, or damaged within 10 days of delivery. WaqtBachao.pk reserves the right to reject any return request that misuses our generous policy or involves products received without original tags or components.

Conditions for Return or Exchange

  • The product must be in the same condition as delivered: unworn, unwashed, and free from flaws.
  • The product must include the original tags and packaging.
  • You must provide the receipt, order number, or proof of purchase.

Procedure for Returns or Exchange

You can easily initiate a return through the following methods:

Via Call or Message
Contact our customer service department at +92 329-2331509. Our support agents will assist you with the details.

Note: Please include the following information when contacting us:

  • Order number
  • Phone number/email ID
  • Photo or video of the faulty product

Shipment Method for Return or Exchange

Once your return request is created, our customer care team will guide you on how to ship the product back. Depending on the situation, you may either take the item to the nearest drop-off point or wait for our pick-up service, which is available in select areas. Please allow 3-4 working days for your return shipment to arrive back at our facility.

Refunds or Exchange Policy

Upon receiving your item, we will notify you about the status of your refund or exchange after inspection. Depending on the product criteria and your preference, items may be refundable or exchangeable.

Refunds
Once your return is approved, we will process a refund to your preferred payment method within 24 hours.

Exchanges
The transit time for exchange shipments is the same as our standard delivery time (3 to 5 business days) from the time the exchange is shipped. You will receive an exchange of equal value to your original order.

Taking Care of Your Skin is Your Responsibility

It is important to ensure that your skin is compatible with any product before use. WaqtBachao.pk is not responsible for any adverse reactions. We recommend performing a patch test by applying a small amount of the product. If you experience any issues, you may request a refund for the product amount, excluding delivery charges.

Thank you for choosing WaqtBachao.pk!

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