Payments

Payments

Are there any hidden charges when I shop on WaqtBachao?

No, there are absolutely no hidden charges when you shop at WaqtBachao.pk. The prices displayed for listed items are all-inclusive and final. The amount you see on the product pages is the exact amount you will pay upon delivery. However, please note that delivery charges may vary based on the product, so be sure to check the product details during checkout.

What is Cash on Delivery?

Cash on Delivery (COD) is a secure payment option that allows you to pay for your order at the time of delivery. This method is particularly beneficial for those wary of online payment fraud, providing an easier and safer alternative by allowing you to inspect your product before payment.

How does the shipment/delivery process work?

At WaqtBachao.pk, we partner with trusted shipping providers to ensure your orders are delivered promptly. Customers will receive notifications once their consignment is shipped, keeping you updated on the status of your order.

How do you maintain the quality of packaging?

Our sellers and shipping partners adhere to internationally recognized packing standards. Products are securely packed in waterproof materials, and fragile items, including electronics, are protected with bubble wrap. We continuously monitor and evaluate our partners based on their packing and shipping practices.

Can I make changes to my order?

Due to the quick processing of orders by our warehouse team, we currently do not allow changes to completed orders. Please double-check your order details before finalizing your purchase.

How can I cancel an order?

You can cancel your order as long as it hasn’t reached the “Order Shipped” stage. To cancel, please contact us promptly with your order number at +92 329-2331509.

What is the estimated delivery time for my order?

Typically, orders are delivered within 2 to 4 working days after receiving your confirmation call from our representative. Please note that our business days exclude public holidays and Sundays.

What should I do if the shipping partner does not/cannot deliver to my area?

While our shipping partners cover most regions across Pakistan, delivery availability can depend on several factors:

  • Whether the shipping partner services your location
  • Legal restrictions on shipping the selected product
  • Accuracy of account information

Delivery to certain areas is at the discretion of the sellers and shipping partners.

What are the processes involved in returning an item?

Items can be returned only for valid reasons. To initiate a smooth return and ensure a timely refund, please contact us within 10 days of receiving your order, providing your order information and the reason for the return.

Products can be returned for the following reasons:

  • The product is damaged
  • You are dissatisfied with your purchase
  • You wish to exchange for a different product

Returns are not accepted for:

  • Items purchased at a discount
  • Products without valid tags or packaging

How do I contact WaqtBachao's customer care team?

Whether you have a question or concern, we encourage you to reach out to our customer service team by calling +92 3343112762 or +92 329-2331509.

Thank you for choosing WaqtBachao.pk!