How to Order - FAQs

How to Order – FAQs

🛒 Is it safe to shop online at WaqtBachao.PK?

Absolutely! Your privacy and data security are our top priorities. WaqtBachao.PK uses advanced encryption and secure payment methods to ensure your information is always protected. Shop with confidence and enjoy a safe and smooth online shopping experience.

🔁 Can I exchange a product?

Currently, we do not offer direct exchanges. If you wish to get another item, you can return the product and place a new order for the item you want.

💸 Are there any hidden charges?

No hidden charges at all! The price shown on each product page is final. However, delivery charges may vary depending on your location or the size/weight of the product. Please check delivery details before confirming your order.

💵 What is Cash on Delivery (COD)?

Cash on Delivery means you pay only when the product arrives at your doorstep. This method helps avoid online payment scams and builds customer trust, especially for new buyers.

🚚 How does the delivery process work?

Once your order is confirmed, it is packed and dispatched through trusted courier partners. You will receive a notification with tracking information once your parcel is shipped.

📦 How do you ensure quality packaging?

All products at WaqtBachao.PK are packed using standard protective packaging:

  • Waterproof plastic wrapping

  • Bubble wrap for fragile and electronic items

  • Quality checks before dispatch

We ensure that your order reaches you safely and in perfect condition.

📝 Can I make changes to my order?

As we begin processing orders as soon as they're confirmed, we’re unable to make changes once the order is placed. Please double-check your order before confirming.

❌ How can I cancel an order?

Orders can be cancelled before they are shipped. To cancel, contact us immediately with your order number at:

📞 +92 329 2331509

⏳ How long does delivery take?

Typically, delivery takes 2 to 4 working days after your order is confirmed. Business days exclude Sundays and public holidays.

🗺️ What if my area is not serviceable?

Our courier partners cover most of Pakistan. However, delivery may not be possible in some areas due to:

  • Courier service unavailability

  • Legal restrictions on the product

  • Incomplete or unverifiable address information

We reserve the right to cancel orders that can’t be delivered.

🔄 How can I return an item?

Products can be returned within 10 days of delivery, only for valid reasons. Contact our support team with your order details and reason for return to initiate the process.

Returns are accepted if:

  • Product is damaged or faulty

  • You are unsatisfied with the purchase

  • You wish to order a different item

Returns are NOT accepted if:

  • Original packaging, tags, or labels are missing

  • Product appears used or tampered with

📞 How do I contact WaqtBachao.PK?

We’re here to help! Whether it’s a query or feedback, feel free to reach out to us:

📞 Customer Support: +92 329 2331509
🌐 Website: www.WaqtBachao.PK